Xhadokart Refund Policy

Effective Date: [19/11/2024]

Introduction

At Xhadokart, we strive to provide the best possible experience for our customers. Our refund policy outlines the terms and conditions for refunds.

Refund Eligibility

1. Orders cancelled within [ 02 minutes] of placement are eligible for a full refund.
2. Orders cancelled after [02 minutes] may be eligible for a partial refund, subject to our discretion.
3. Damaged or defective products may be eligible for a full or partial refund.

Refund Process

1. To initiate a refund, contact our customer support team within [02 minutes].
2. Provide your order number, reason for refund, and any supporting documentation (e.g., photos of damaged products).
3. Refunds will be processed within [7-10 business days].
4. Refunds will be issued in the original payment method.

Refund Amounts

1. Full refunds: 100% of order total.
2. Partial refunds: [25 to 50% ].
3. Shipping costs: Non-refundable, unless damaged or defective products.

Non-Refundable Items

1. Customized or personalized products.
2. Perishable items (e.g., food, flowers).
3. Digital products.

Cancellation Fees

1. Orders cancelled after [02 minutes] may incur a [20% or 200 which ever is lower] cancellation fee.

Disputes

1. Any disputes regarding refunds will be resolved through our customer support team.
2. Disputes may be escalated to a third-party mediator, if necessary.

Changes to Refund Policy

We reserve the right to update this Refund Policy. Changes will be effective upon posting.

Contact Us

For refund-related inquiries, please contact our customer support team at: xhadobroadcasting@gmail.com

By using Xhadokart, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.