Xhadokart Privacy Policy

Effective Date: [19/11/2024]

Introduction

Xhadokart ("we," "us," or "our") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, share, and protect personal information through our mobile application (the "App").

Information Collection

1. User Information: We collect information you provide when creating an account, such as:
    - Name
    - Email address
    - Phone number
    - Password
    - Profile picture (optional)
2. Device Information: We collect device-specific information, including:
    - Device model
    - Operating system
    - Browser type
    - IP address
    - Unique device identifier (UDID)
3. Location Information: We collect location data to provide personalized services, including:
    - GPS coordinates
    - City
    - State
    - Country
4. Order Information: We collect order history, including:
    - Products purchased
    - Delivery addresses
    - Payment methods
5. Payment Information: We collect payment method information, including:
    - Credit/debit card details
    - Bank account information (for refunds)

Information Use

1. Provide Services: We use collected information to deliver our services, process orders, and provide customer support.
2. Improve Services: We analyze user data to enhance app performance, user experience, and marketing efforts.
3. Personalization: We use location and order information to offer personalized recommendations.
4. Communication: We send notifications, updates, and promotional offers.
5. Compliance: We use collected information to comply with legal obligations.

Information Sharing

1. Service Providers: We share information with third-party service providers, including:
    - Payment gateways
    - Logistics partners
    - Customer support software
2. Affiliates: We share information with affiliates and partners.
3. Law Enforcement: We share information to comply with legal obligations.
4. Business Transfers: We share information in the event of a merger, acquisition, or sale.

Security Measures

1. Data Encryption: We use industry-standard encryption to protect data.
2. Secure Servers: Our servers are secured with firewalls and intrusion detection systems.
3. Access Control: Only authorized personnel have access to sensitive information.
4. Regular Security Audits: We conduct regular security audits to ensure compliance.

User Rights

1. Access: Users can access and update their account information.
2. Correction: Users can correct inaccurate information.
3. Deletion: Users can request account deletion.
4. Opt-out: Users can opt-out of promotional communications.

Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children.

International Data Transfer

We may transfer data to countries outside your jurisdiction, ensuring compliance with applicable data protection laws.

Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be effective upon posting.

Contact Us

If you have questions or concerns, please contact us at: email : xhadobroadcasting@gmail.com

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Country where the app is in use.